BOOKING – DEPOSITS – CANCELLATIONS – DIRECTIONS – TERMS & CONDITIONS:
By booking a course with Mink Studios, you are accepting and agreeing to these terms and conditions.
Deposits are non transferable and non refundable.
Please also read all of these terms and conditions and send an email to
saying that you have read and agree to all terms and conditions.
Address : Mink Studios, 3 Abbotsford Park , Monkseaton, Whitley Bay, NE58AT
Please remember
To bring something to eat for lunch (depending on course time & duration)
To have no false nails, extensions or varnish on (if applicable for course)
Any students or models wearing false nails or gel polish who attending a nail course will be asked to remove them with direction from the trainer. Please be aware that the trainer will not be able to wait for removal of nails therefore you will have less time to practice on the course.
(if you are unable to have your nails removed or are unable to be worked on, please discuss this upon booking)
No make up or eye make up for relevant courses
If you have special requirements to discuss this before course date
You need to inform us of allergies or medical issues well in advance
If applicable
You will be given your kit on the course and will be using that kit for your training.
When you leave it is your responsibility to ensure you take all of your own items.
Mink Studios will not be responsible for missing or spilt items.
Please note: Our gel and gel polish kits do NOT include a UV lamp
Of course we want you to arrive in time to settle in but please do not arrive before the stated time
Most of our course start at 10am so arrival is 9:50am
You will normally be working with other trainees on the course.
A condition of attending is that you act as model for the treatment for each other and agree to work safely and in accordance with trainers instructions.
Sometimes the trainer will arrange a model/s but this is at their discretion.
Any problems with this must be discussed prior to the course.
Kits
You will be using your own kit on the course day if you purchase one, or you are welcome to bring your own kit to use on the course. Please be aware if you bring your own kit, all products must be safe and adhere to EU regulations.
Waxing courses
Students work on each other for all areas of waxing. Please leave some hair on so other students can train correctly. Working on each other is an agreement for booking the waxing course, unless pre agreed by Mink Studios.
Lash Courses
Case studies may be required to receive your certificate.
Performing lash extensions is an intricate and involved treatment that requires the correct eyesight to apply them safely and in accordance with insurance requirements. If the trainer notices that lashes are not being applied safely and correctly using too much glue or other issues with incorrect application due to eyesight or any other reasons at all, certificates will not be issued and you may be asked to return for an assessment when there is a space on another date. There could be a charge for this. Case studies will also be required until a level of safety and standard is achieved. Patch testing is essential for trainees and models, each trainee will be responsible for patch testing themselves or their model.
Russian Volume Lash Courses
You must bring all your own classic lash kit with you including gel pads and tape.
Russian Volume Tweezers.
There are numerous styles of Russian Volume Lash Tweezers. We at Mink Studios only stock ONE type of Russian Volume Lash tweezer as we found this to be our most popular. If you require a certain style of curved Russian Volume Lash tweezer you would need to bring your own with you, as we will not have them available on the day. We only offer one type.
NOTE A jade stone is required for the glue, you would bring one with you or buy one on the day if you do not have one. Patch testing is essential for trainees and models, each trainee will be responsible for patch testing themselves or their model.
Models
If you bring a model to practice on for any of the courses or are acting as a model for another student the model must agree to be compliant and allow the student to perform the treatment safely and correctly. If this is not the case and the model is not suitable, you will be asked to re book the course for another date and a fee may be charged. For any eye treatment courses such as lash extension the model is agreeing by booking or attending Mink Studios courses to act as a model that they will keep eyes closed at all times during the treatment unless advised by the trainer. You are agreeing to inform any models you may bring of this before their attendance.
The following Terms and Conditions are subject to each and every course booked
Students agree they have read, understood and accept the Terms in full before proceeding with their course booking.
Our apologies if this all sounds very formal but we do not want any confusion about terms etc.
To confirm a booking we require a deposit.
We reserve the right to request payment of a deposit at any time. Should the customer fail to pay such deposit when requested to do so, we may treat the booking as having been cancelled by the customer.
Certificates
Mink Studios certificates are accredited by the Top Talons award by ABT.
You will not be issued with a certificate if unsuccessful on the course day. In this case you would be asked to send in case studies by photograph until the tutor is satisfied that a certificate will be issued. In some cases it may be you have to come back for further training/guidance and this could be charged for. Certificates will be sent via post only once successful within 7 days. Mink Studios students have an extremely high pass right, this is down to the hard work of our tutors who work with students to get them to a level which is necessary to meet the required standards.
Photos
Photographs might be taken on the course days. Please let us know if you do not want to be included. these may be used for marketing, online, social media and our websites etc. All these images belong to Mink Studios and cannot be copied without permission.
Booking
All deposits are non refundable and non transferable within 28 days of the course date.
If you wish to cancel with more than 28 days before the course date you will normally be refunded in full.
This may not apply if equipment has been ordered or special arrangements made.
Cancellation of a confirmed booking will only be accepted from the client who paid the deposit
please call 07880356797 and then confirm in writing
We reserve the right to amend our rates without notice, however, bookings will always be
honored at the price that applied at the time of booking,
A deposit is 50% of the full amount of the kit and/or course
If you wish to pay the full amount you may and only the normal deposit amount is subject to terms.
Deposits can be paid in a choice of 3 ways
By card over the phone, in the studio or pay by link with our virtual terminal.
Via bank transfer (before sending any payments please speak to us directly and we will advise you accordingly)
In cash at the studio (please arrange a time to come in to pay)
Please do not send cash in the post.
We do not accept cheques
Balances can be paid by
Cash
Card
Bank Transfer (ensuring confirmation from Mink Studios that payment has cleared in Mink Studios account the day before the course)
Cheques are not accepted
The course balance is paid upon arrival on the day of the course
Travelling to the studio
If you are traveling to us from a reasonable distance,
We recommend that you take out Travel Insurance to cover all eventualities.
If you do have to cancel with us and think you may be able to make a claim on your insurance
or against another party we will be more than willing to provide you with a Cancellation Invoice. Just ask.
If the weather is very severe and it is unsafe to travel we will normally rearrange the course
you will not lose your deposit but we will not refund your deposit.
If you have any doubts about travelling call ASAP someone may not answer the phone but please leave a voicemail.
We take advice on severe weather from motoring organisations – decisions are at our discretion
Students must be at the course location 10 minutes prior to the commencement of the course time
It is important to arrive on time, as stated – failure to do so and possibly missing part of the course may
result in certificate not being issued and full payment still being due.
You are accepted onto a course on the understanding that you attend on the date and at the time
specified in your confirmation email. Classes will commence promptly at the time stated,
irrespective of whether all students are present, and are not delayed for late-comers as this would be unfair to students who have arrived on time.
Tutors are not responsible for repeating notes or stages missed however they will do their best to accommodate where possible.
Mobile phones do not need to be switched off during the course, you may have need for family to be
able to contact you, please be aware that you will need to be considerate to other students attending the course.
Attendance and Diplomas
Paying for and/or attending a course does not guarantee the awarding of a diploma or certificate.
Diplomas are gained by the successful fulfillment of the criteria set out by the course provider
and its accrediting bodies, and the awarding of diplomas is at the discretion of the tutor.
The decision of our highly experienced tutor is final.
We will endeavour to issue certificates on the day, but if not we will aim to deliver them within 6 weeks after the course date or receipt of successful case studies if applicable.
The use of camcorders, mobile phone cameras and audio equipment during a class is not permitted.
You may take photos of your work ie Nails at the end of the course with other persons consent.
We do not allow students to promote their own business to other students, either verbally or by literature. eg handing out leaflets / materials
We do not allow students to offer other students training or advice on how to perform treatments.
Students unable to understand or speak English will not be permitted to attend courses
without the assistance of a suitably qualified interpreter. The student is responsible for this expense.
Valuables
Would guests please note that we can not be responsible for the loss of property.
Please remember that nothing of any value should be left unattended in public rooms
Smoking / vaping
We only allow one smoking or vaping break at lunch time,
as more than this disrupts the course timings and disrupts the learning experience of other students on the course who do not smoke.
For the comfort and safety of all guests smoking is not allowed anywhere inside the building
anyone who ignores this will be charged for appropriate cleaning and replacement of furnishings.
There is a smoking area outside which you may use.
Disciplinary
If any student behaves improperly on or around the tutor’s premises, either before or during a course
or damages or removes any equipment without consent, they will be asked to leave.
no refund of fees will be given and legal action may be taken.
General Liability
We will not be liable for any failure to provide the services contracted in the following circumstances:
Industrial action by employees.
Industrial action by the staff of a major supplier.
Fire, lightening, aircraft impact, explosion, riot and civil commotion, malicious damage, storm,
tempest, flood, burst pipes, earthquake and impact.
Breakdown of plant any failure to supply to us of gas, electricity, water services, etc.
Any other circumstances beyond our reasonable control.
Refunds will not be made, but we will transfer to another available date.
Parking
Free on street parking is available outside our studio and in the surrounding area. Mink Studios are not responsible for your vehicle and any parking charges.
Copyright
We reserve the rights in the design, text, graphics, images and course material, handouts, website,
prospectus, and all other literature is copyrighted of and the use of them are not permitted
without prior approval in writing from Mink Studios.
Any other use of the companies materials including reproduction for purposes and alteration,
modification, distribution or republication without our prior written permission is strictly prohibited
and may result in legal action being taken against you.
All materials, handouts, workbooks and other literature supplied must not be copied or used in any way.
All materials are copyrighted and must not be reproduced in any form.
All student and client information is kept confidential.
Course Manuals
Course notes, receipts, kits, certificates are normally issued on the course day.
Kit contents may vary from time to time eg if we have a special price on a product, we may include it in a kit that may not be available at a later date. We will honor kit contents as per this website at the time of booking.
No refund of fees or transfer onto a later course can normally be offered if you fail to attend
on the day of your course for any reason
(hospital/doctor/dentist appointment, domestic crisis, travel delays, cold/flu, change of mind,
lack of child care etc.). Fees are not refundable or transferable in this instance.
To ensure fairness, these terms apply to everyone, and there are good reasons for them.
Unlike many training providers we will run a course, with the overheads that this incurs,
even if we have very low student numbers – you may be the only student on the course. In addition our courses are very popular, and it’s quite likely that we turned away another student who could have taken your place.
In exceptional circumstances of extreme and sudden onset of illness, or other emergencies
you must contact Mink Studios, prior to the start of the course,
by telephone to explain your absence and to follow up in writing
At our discretion we may be prepared, for an additional fee – dependent on course ie 25%
to offer you a place on the next available course. We may also ask for full payment to be made before attending any future courses.
If you are not able to take up this place, then no refund will be offered.
We rarely have to cancel a course, but if we do we will transfer you onto the next date
that’s convenient for you and has availability at no extra charge.
We will always try give you at least 48 hours notice of a cancellation
(unless exceptional circumstances apply)
and if no other date suits you we will issue you with a full refund of all monies paid.
(unless you have previously amended a date etc)
Dress code
You may if you have a uniform wear it for your course
It is NOT a requirement to wear one.
But please do wear suitable clothing
for example – pedicure – do not wear tight ankled trousers (you can’t push them up to reach leg)
For students attending any nail course, nail enhancement must not be worn.
Please check with us for your particular course
Drinks will be available for you to enjoy, where possible, during break times of your course.
Please be aware, that if you suffer from allergies or have any special dietary requirements.
We have no control or take any responsibilty over the ingredients of the refreshments available
and we take no responsibility for clients suffering any allergic reactions or special dietary specifications.
As part of our commitment to providing excellent customer service your opinion and feedback is valued
and we welcome any of your comments.
These conditions form the main part of the contract between ourselves and the Student.
Only the Mink Studios shall be authorised to alter or waive any of the aforementioned terms and conditions.
These Terms & Conditions may be changed at any time,
Terms for longer courses
Prompt arrival is required.
If you are late for the course you may miss some valuable parts of the course and this may effect whether or not you pass the course. You are required to bring a model to practice on for each session attended.
Any weeks missed will be charge to redo that part at a later date.
Each payment is paid in advance upon attendance of the course.
Certificates
An accredited certificate will be issued upon full completion of all of the sessions and subjects covered. Certificates can take up to 6 weeks after confirmation from Mink Studios of successful completion of the course. If the course is not fully completed no certificate will be issued.You will not receive a certificate for masterclasses.
Case Studies
Some of our courses require students to complete and send in case studies, sending in case studies does not automatically mean that you have passed the course. You will receive feedback from one of our trainers within 7 working days of receiving the email. Case studies must be sent only to the email address training@minkstudios.co.uk , any case studies sent to Mink Studios by any other form of communication for example Facebook messenger, text or other email accounts will not be answered. A confirmation email from one of our trainers is required to confirm that the case studies have been successful and you have passed the course.
Kits
If kits are booked along with the course they will be set up ready for you to use on your session when you arrive each time.
Kits cannot be taken away until the end of the course unless paid for in advance.
If you wish to take the kits with you to practice at home you can pay for them in full in advance.
You must e mail to say that you accept terms and conditions